Cleaning Service Supervisor - Housekeeping Leadership Role in Surabaya

Join Pakuwon Group, a leading property and lifestyle company in Indonesia, as a Cleaning Service Supervisor in Surabaya. This is a unique opportunity for individuals passionate about housekeeping and cleaning services to take on a leadership role. As a Cleaning Service Supervisor, you will be responsible for overseeing the daily operations of our cleaning teams, ensuring that our properties are maintained to the highest standards. In Surabaya, our properties include luxury hotels, residential complexes, and commercial spaces, providing a diverse and challenging environment for you to excel.

At Pakuwon Group, we are committed to providing exceptional service and creating memorable experiences for our guests and residents. As a Cleaning Service Supervisor, you will play a crucial role in maintaining the cleanliness and hygiene of our properties, directly contributing to the overall guest and resident satisfaction. This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Supervise and manage a team of cleaning staff to ensure high standards of cleanliness and hygiene.
• Develop and implement cleaning schedules and protocols to optimize efficiency and effectiveness.
• Conduct regular inspections of cleaning areas to identify and address any issues or concerns.
• Train and mentor cleaning staff on best practices and procedures.
• Monitor and maintain inventory of cleaning supplies and equipment.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with property managers and other department heads to coordinate cleaning services.
• Provide regular reports on cleaning operations and performance metrics.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory or managerial role within the housekeeping or cleaning services industry.
• Proven track record of successfully managing and leading teams.
• Strong knowledge of cleaning protocols, equipment, and supplies.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with property management software such as OnQ or CleanX.
• Valid driver's license and reliable transportation.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field (preferred but not required).

🛠️ Keahlian

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