Senior Service Engineer / Service Supervisor - Technical Support & Field Deployments

Waftech Sdn. Bhd. · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 20000000 - 25000000
We are seeking a highly skilled and experienced Senior Service Engineer or Service Supervisor to join our team. In this role, you will be responsible for providing technical support and ensuring the smooth operation of our field deployments. You will work closely with our clients to troubleshoot and resolve technical issues, and ensure that our products are installed and maintained correctly. This is a great opportunity for someone who is passionate about technology and has a strong background in technical support and field service management.

📋 Tanggung Jawab Pekerjaan

Provide technical support to clients and ensure the smooth operation of our field deployments.,Troubleshoot and resolve technical issues in a timely and efficient manner.,Ensure that our products are installed and maintained correctly.,Work closely with our clients to understand their needs and provide tailored solutions.,Manage a team of field service engineers and provide guidance and support as needed.,Ensure that all field service activities are completed in accordance with our quality standards and procedures.,Keep up-to-date with the latest developments in our industry and ensure that our team is equipped with the necessary skills and knowledge.,Provide regular reports and updates to management on the status of field service activities.

🎓 Kualifikasi & Syarat

Bachelor's degree in a relevant field, such as engineering, computer science, or a related discipline.,Minimum of 5 years of experience in technical support and field service management.,Strong knowledge of our products and services, and the ability to explain technical concepts to non-technical stakeholders.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills, with the ability to work effectively with clients and team members.,Ability to manage a team of field service engineers and provide guidance and support as needed.,Familiarity with relevant industry standards and regulations.,Valid driver's license and a reliable vehicle for field deployments.

🛠️ Keahlian

Technical expertise in our products and services.Strong problem-solving and troubleshooting skills.Excellent communication and interpersonal skills.Ability to manage a team of field service engineers.Familiarity with relevant industry standards and regulations.Valid driver's license and a reliable vehicle for field deployments.
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