Service Operations Staff - Kawan Lama Group (Bali Region)

Kawan Lama Group · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5,000,000 - 8,000,000
Kawan Lama Group is seeking a dedicated Service Operations Staff to join our team in Bali. This role is crucial for ensuring smooth operations and exceptional customer service across our various locations. The ideal candidate will have a strong background in customer service and a passion for delivering high-quality service.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service to guests and ensure their satisfaction throughout their stay.,Manage front desk operations including check-ins, check-outs, and guest inquiries.,Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experiences.,Handle reservations, cancellations, and modifications with accuracy and efficiency.,Monitor and maintain cleanliness and orderliness of the service areas.,Assist in training and mentoring new staff members.,Stay updated with company policies and procedures to ensure compliance and efficiency.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in customer service or hospitality industry.,Fluent in English and Bahasa Indonesia.,Strong communication and interpersonal skills.,Ability to work well under pressure and in a fast-paced environment.,Good organizational and problem-solving skills.,Willingness to work flexible hours, including weekends and holidays.,Valid ID and work permit if required.

🛠️ Keahlian

Customer serviceHospitalityMultilingualTeamworkProblem-solvingAttention to detailTime management
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