Food & Beverage Service Executive - Luxury Hospitality

Join the legendary Raffles Hotels & Resorts as a Food & Beverage Service Executive and become part of a world-renowned luxury hospitality brand. In this dynamic role, you will oversee and elevate the guest experience across our exquisite dining venues, ensuring impeccable service and seamless operations. Located in stunning destinations like Canggu, Ubud, and Nusa Dua, you'll be part of a team that delivers unparalleled hospitality in some of Indonesia's most beautiful settings.

As a Food & Beverage Service Executive at Raffles Hotels & Resorts, you will manage and coordinate the daily operations of our restaurants and bars, ensuring that every detail meets the highest standards of luxury and guest satisfaction. You'll work closely with our talented culinary and hospitality teams to create memorable dining experiences that reflect the unique charm of each of our locations. This role offers a unique opportunity to be part of a brand that has set the standard for luxury hospitality for over a century.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of our restaurants and bars, ensuring high standards of food and beverage service.
• Manage and coordinate staff schedules, training, and performance to maintain optimal service levels.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Monitor inventory levels and place orders to maintain stock and minimize waste.
• Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
• Collaborate with the culinary team to develop and implement new menu items and promotions.
• Maintain a clean and well-organized dining environment, ensuring that all areas are presentable and functional.
• Participate in regular staff meetings and contribute to the development of service standards and procedures.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a food and beverage service management role in a luxury hospitality setting.
• Proven ability to manage and lead a team, with excellent communication and interpersonal skills.
• Strong knowledge of food and beverage operations, including inventory management, cost control, and menu development.
• Familiarity with POS systems, such as Micros, and other relevant hospitality software.
• Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment.
• Excellent organizational and problem-solving skills, with a keen attention to detail.
• Ability to speak and understand English fluently, as well as local languages such as Indonesian or Balinese.
• Valid food handler's certificate and any other relevant certifications.

🛠️ Keahlian

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