Field Service Technician - Cash Handling Equipment

Join Norxel Technology Indonesia as a Field Service Technician specializing in cash handling equipment. This role offers a unique opportunity to work with cutting-edge financial technology while traveling across Indonesia. You will be responsible for the installation, maintenance, and troubleshooting of cash handling equipment in various banking and financial institutions across Jakarta Utara and beyond. With a focus on customer satisfaction and operational efficiency, this role is perfect for those who enjoy a dynamic work environment and are passionate about financial technology.

At Norxel Technology Indonesia, we are a leading provider of innovative cash handling solutions. Our mission is to ensure the smooth and secure operation of financial transactions across Indonesia. As a Field Service Technician, you will play a crucial role in maintaining the reliability and performance of our equipment. This role offers competitive compensation and the chance to grow within a company that values its employees and invests in their development.

📋 Tanggung Jawab Pekerjaan

• Install, maintain, and repair cash handling equipment in banking and financial institutions.
• Conduct regular inspections and preventive maintenance to ensure equipment operates efficiently.
• Troubleshoot and resolve technical issues promptly to minimize downtime.
• Provide on-site technical support and training to end-users.
• Document all service activities and maintain accurate records of equipment performance.
• Collaborate with the service team to ensure timely and efficient service delivery.
• Stay updated with the latest advancements in cash handling technology through continuous training.
• Ensure compliance with safety and security protocols for cash handling equipment.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in field service or technical support for cash handling equipment.
• Certification in cash handling equipment maintenance or a related field.
• Strong technical skills with experience in repairing and maintaining cash handling equipment.
• Proficiency in using service management software such as SAP, ServiceNow, or similar.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Familiarity with banking and financial regulations and standards.

🛠️ Keahlian

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